Digital Sales and Ads via LinkedIn
Saturday
RelatedCourses
-
Business English language
course outline: click here
26/09/2026 50 JOD -
Certified Tax Consultant
course outline: click here
20/09/2026 300 JOD -
Cybersecurity: Protecting Systems and Information from Digital Threats
course outline: click here
20/09/2026 300 JOD -
Integrated Governance Framework for Family Businesses
للاطلاع على المحتوى التدريبي، اضغط هنا
05/09/2026 Free -
Training of Trainers (TOT)
course outline: click here
30/08/2026 125 JOD -
Remote Team Management and Enabling Flexible Virtual Work Environments
course outline: click here
30/08/2026 100 JOD -
Procurement Management and Operational Cost Reduction
course outline: click here
30/08/2026 75 JOD -
Legal Aspects of Human Resource Management (Labor Law, Income Tax, and Social Security)
course outline: click here
23/08/2026 125 JOD -
PMP (project management)
course outline: click here
23/08/2026 300 JOD -
Logistics and Supply Chain Management
course outline: click here
23/08/2026 300 JOD -
Organizational Performance Management in Accordance with Excellence Standards
course outline: click here
23/08/2026 35 JOD -
Excel Applications from Beginner to Professional
course outline: click here
23/08/2026 120 JOD -
Financial Planning and Operational Efficiency Improvement
course outline: click here
23/08/2026 100 JOD -
Strategic Thinking Skills and Emotional Intelligence
course outline: click here
23/08/2026 75 JOD -
Electronic Archiving and File Management (Practical)
course outline: click here
23/08/2026 100 JOD
Presenter Info
Presenter Courses
Digital Customer Journey Mapping - UX Design
28/08/2023
The training program aims to:
• Understand the fundamentals of customer journey mapping and user experience design, including concepts
and basic terminology.
• Analyze and identify customer touchpoints, pain points and motivations throughout the customer journey.
• Collect and use customer insights and data to inform user experience design decisions.
• Apply the principles and methods of designing the user experience to create easy-to-use digital interfaces.
• Create customer journey maps and empathy maps to visualize and understand the user experience.
• Identify opportunities to improve customer experience and develop actionable strategies.
• Collaborate effectively with multifunctional teams to implement user experience improvements.
• Evaluate the impact of UX design changes and repeat the design process.
• Use tools, resources and best practices to support customer journey planning and user experience design.
• Apply the knowledge and skills gained to real-world projects and improve the digital customer experience
Continuously
To view the training outline click here